Services
Organizations around the world are facing mounting pressure to confront disruptive industry forces and rapidly evolving business expectations. Lack of capacity and agility to respond to these challenges is at the center of the CIO agenda. Even those companies that adopted innovative solutions like ServiceNow's NOW Platform may struggle to fully leverage their capabilities due to a lack of skills and high cost associated with professional services.
Dengene avails world-class Professional Services capability specifically designed to assist organizations accelerate technology innovation, respond to the disruptive forces, and maximize on their Technology investment at reasonable cost that can be afforded at OpEx budget by leveraging our Africa based innovation hub.
Agile Innovation Hub
Center of Excellence and Innovation (CoEI) Services
Our Center of Excellence and Innovation (CoEI) services bring together teams responsible for strategy, business engagement, delivery, innovation, as well as technology architecture and support, creating a cohesive approach to accelerate the delivery of value and efficiently realize business outcomes.
Application Management Services
In today's fast-paced business landscape, organizations need applications that drive innovation and help them stay ahead of the competition. However, these applications require ongoing maintenance and evolution to remain relevant to emerging technologies.
We provide enterprises with the expertise and support they require to optimize their Technology implementation, management, and innovation to stay ahead of the pack. Our innovative team will help customers establish and manage their solution roadmap in alignment with Enterprise Technology Governance and Roadmaps; provide innovation advisory; manage solution upgrades; conduct Proof of Concept; and provide ongoing solution development support.
This is where our Application Management Services come into play. We offer comprehensive support and operations for applications, ensuring that our client’s applications are up-to-date, optimized, and aligned with their business objectives.
By leveraging our Application Management Services, organizations can focus on their core business activities while we manage their applications to help them maximize return on technology investment.
Technology Implementation Services
Technology investments are centered around the goal of transforming businesses to achieve desired outcomes. At our company, we leverage years of industry experience and advanced delivery methodology to deliver design-led, world-class implementations for both "green-field" and "brown-field" scenarios.
Solutions Development Services
At Dengene, we recognize the complexity involved in developing Enterprise-grade solutions that meet a customer's enterprise technology standards. It takes exceptional solution design skills and proven excellence on enabling enterprises to create sustainable, high-quality applications.
Our implementation services are cost-effective and have earned a reputation for being premium quality. We pride ourselves on establishing long-term innovation partnerships with our clients, rather than just short-term relationships.
We streamline our implementation processes and eliminate unnecessary administrative costs to ensure that our client's investments are optimized and directed toward driving much-needed innovation. This enables us to deliver exceptional outcomes that align with our client's goals and position them for success in today's fast-paced business environment.
We leverage industry-leading practices to reduce technical debt and ensure that our client’s applications are designed to last. Our Solutions Development Services empower our customers to drive business innovation without compromising on the quality and sustainability of their applications. We understand that each client's needs are unique, and we work closely with our customers to develop innovative solutions that meet specific requirements and align with business objectives.
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Success stories
IT and OT CMDB Data Improvement: Driven a CMDB data improvement initiative on the ServiceNow platform for a major oil company by redesigning data reconciliation of IT and OT data from federated sources, in a manner that helped make progress on their compliance, Security, and Operations goals.
Software Asset Management (SAM) value realization: Helped a North American financial Services company realize optimized value on their Software entitlement investments by leveraging ServiceNow’s Software Asset Management solution
Advisory Service on ServiceNow CMDB improvement: Advised a nimble pharmaceutical company improve CMDB design and data in a way that drives the company’s strategic and tactical technology goals
Source to Pay Processes Shared Service enablement: Enabled a global mining leader to Digitize, automate, and standardize their Source to Pay processes globally, leveraging the ServiceNow platform. That created a significant efficiency and accountability for their Global Shared Services organization