{"id":13908,"date":"2026-02-25T08:26:53","date_gmt":"2026-02-25T08:26:53","guid":{"rendered":"https:\/\/dengene.com\/staging\/5823\/?page_id=13908"},"modified":"2026-10-23T06:16:03","modified_gmt":"2026-10-23T06:16:03","slug":"solution_it-service-management-itsm-2","status":"publish","type":"page","link":"https:\/\/dengene.com\/staging\/5823\/solution_it-service-management-itsm-2\/","title":{"rendered":"solution_IT Service Management (ITSM)"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13908\" class=\"elementor elementor-13908\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4eae4e0 e-con-full e-flex e-con e-parent\" data-id=\"4eae4e0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7166d66 e-con-full e-flex e-con e-child\" data-id=\"7166d66\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;position&quot;:&quot;absolute&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b07355 e-transform e-transform elementor-widget elementor-widget-image\" data-id=\"7b07355\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_transform_scale_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1.100000000000000088817841970012523233890533447265625,&quot;sizes&quot;:[]},&quot;_transform_skewX_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_skewX_effect_tablet&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_skewX_effect_mobile&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_skewY_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_skewY_effect_tablet&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_skewY_effect_mobile&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"245\" height=\"45\" src=\"https:\/\/dengene.com\/staging\/5823\/wp-content\/uploads\/2025\/12\/Built-by-1.png\" class=\"attachment-large size-large wp-image-7331\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c293976 elementor-widget elementor-widget-heading\" data-id=\"c293976\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">What is IT Service Management ?<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7d5f9c5 e-con-full e-flex e-con e-child\" data-id=\"7d5f9c5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0af7190 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"0af7190\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">IT Service Management is the backbone of strong and reliable digital operations in any organization. It helps businesses plan, build, deliver, and support their IT services in a clear and organized way. Instead of fixing problems only after they happen, ITSM allows teams to work in a proactive and structured manner.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">With ITSM, everyday activities like handling user requests, fixing system issues, managing changes, and\u00a0maintaining\u00a0systems are done using standard processes and automated workflows. This reduces confusion, saves time, and ensures that everyone follows the same best practices. It also makes sure that important knowledge is documented and shared, rather than being kept by only a few people.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">IT Service Management also gives leaders and teams clear visibility into how IT services are performing. Through reports, dashboards, and measurable indicators, organizations can see what is working well, what needs improvement, and where resources should be focused. This helps teams make better decisions based on real data, not guesswork.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Most importantly, ITSM connects technology with\u00a0real business\u00a0goals. It ensures that IT systems support daily operations, customer service, growth plans, and long-term strategy. By continuously improving services, reducing downtime, and improving user experience, ITSM helps organizations\u00a0operate\u00a0smoothly, stay competitive, and deliver consistent value to employees and customers.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67cabd0 elementor-widget elementor-widget-button\" data-id=\"67cabd0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact Us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-560cb175 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"560cb175\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6bad1ee4\" data-id=\"6bad1ee4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-50d04d6e elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"50d04d6e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Your Agile Innovation Hub<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-82aa8da e-con-full e-flex e-con e-parent\" data-id=\"82aa8da\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2642e4e elementor-widget elementor-widget-heading\" data-id=\"2642e4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Why does your Business need ITSM?<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-09ce056 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"09ce056\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">As organizations grow and expand, their IT environments also become more complicated. They start using different systems at the same time, such as in-house servers, cloud platforms, and services from external providers. Managing all these technologies without a clear structure can quickly become difficult and confusing. Teams may not know where problems are coming from, who is responsible for fixing them, or how different systems are connected.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Without a proper service management approach, most issues are handled only after they cause serious disruption. Support teams spend their time reacting to emergencies instead of preventing them. Important knowledge about systems and solutions is often stored in people\u2019s minds instead of in shared systems, so when someone leaves or is unavailable, valuable information is lost. As a result, service quality becomes unreliable, and users receive different levels of support each time.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">IT Service Management brings order and control to this complex environment. It provides clear processes, defined roles, and automated workflows that guide teams on how to handle incidents, requests, changes, and maintenance activities. Everyone knows what to do, when to do it, and how to do it properly.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Through real-time monitoring, reporting, and centralized systems, ITSM also gives full visibility into IT operations. Managers can see performance trends, identify risks early, and plan improvements. Automation reduces manual work and speeds up response times, allowing teams to focus on high-value tasks.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">By adding discipline, transparency, and consistency, ITSM turns IT from a reactive support function into a reliable, business-critical service. It ensures that technology supports daily operations, protects business continuity, and helps the organization grow with confidence.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2fdd3cf elementor-widget elementor-widget-spacer\" data-id=\"2fdd3cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9a7ea5a e-con-full e-flex e-con e-parent\" data-id=\"9a7ea5a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f11f85c elementor-widget elementor-widget-heading\" data-id=\"f11f85c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">The Benefits<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dbd65ad elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"dbd65ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW257017111 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW257017111 BCX0\">ServiceNow Customer Workflows for IT Service Management (ITSM) enable organizations to automate and streamline IT service processes, resulting in faster resolution of incidents, improved service quality, and reduced operational costs. By replacing manual and disconnected workflows with intelligent digital processes, businesses can enhance employee experience, increase IT team productivity, and ensure reliable service delivery across the organization.<\/span><\/span><span class=\"EOP SCXW257017111 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9abd162 elementor-widget elementor-widget-heading\" data-id=\"9abd162\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">With IT Service Management You Can <\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c4bb8e2 e-grid e-con-boxed e-con e-parent\" data-id=\"c4bb8e2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d6e9503 e-con-full e-flex e-con e-child\" data-id=\"d6e9503\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fe3dd4d elementor-widget elementor-widget-heading\" data-id=\"fe3dd4d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Faster resolution of incidents and service requests <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2e040bc e-con-full e-flex e-con e-child\" data-id=\"2e040bc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b76645f elementor-widget elementor-widget-heading\" data-id=\"b76645f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Improved service availability and operational stability <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-350733d e-con-full e-flex e-con e-child\" data-id=\"350733d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-df7caad elementor-widget elementor-widget-heading\" data-id=\"df7caad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Clear ownership and accountability across IT processes <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8a8b63b e-con-full e-flex e-con e-child\" data-id=\"8a8b63b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-46edba8 elementor-widget elementor-widget-heading\" data-id=\"46edba8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Actionable insights through real-time reporting and analytics <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6bbc967 e-con-full e-transform e-flex e-con e-parent\" data-id=\"6bbc967\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_transform_translateX_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:68,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5519556 elementor-widget elementor-widget-heading\" data-id=\"5519556\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Applications To Implement <\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b2b8fc8 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"b2b8fc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW255026915 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW255026915 BCX0\">How<\/span><span class=\"NormalTextRun SCXW255026915 BCX0\">\u00a0can ServiceNow IT Service Management support your operations?\u00a0<\/span><span class=\"NormalTextRun SCXW255026915 BCX0\">Let\u2019s<\/span><span class=\"NormalTextRun SCXW255026915 BCX0\">\u00a0<\/span><span class=\"NormalTextRun SCXW255026915 BCX0\">look<\/span><span class=\"NormalTextRun SCXW255026915 BCX0\">\u00a0at a few key ITSM applications and how they improve IT service delivery and employee experience.<\/span><\/span><span class=\"EOP SCXW255026915 BCX0\" data-ccp-props=\"{&quot;335559685&quot;:2160}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-264f3a6 elementor-widget elementor-widget-heading\" data-id=\"264f3a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">With ServiceNow IT Service Management You Can <\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c76c35 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"9c76c35\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW178599546 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW178599546 BCX0\">ServiceNow IT Service Management can be applied by centralizing all IT requests and incidents into one digital service desk where employees\u00a0<\/span><span class=\"NormalTextRun SCXW178599546 BCX0\">submit<\/span><span class=\"NormalTextRun SCXW178599546 BCX0\">\u00a0issues through a self-service portal. Requests such as software access, device issues, or system errors are automatically categorized, prioritized, and routed to the right support teams. This ensures faster response times, clear ownership of issues, and a consistent support experience for everyone.<\/span><\/span><span class=\"EOP SCXW178599546 BCX0\" data-ccp-props=\"{&quot;335559685&quot;:2160,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5ece8a5 e-con-full e-flex e-con e-parent\" data-id=\"5ece8a5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-d9de4b2 e-con-full e-flex e-con e-child\" data-id=\"d9de4b2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1f22ca9 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"1f22ca9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"428\" height=\"308\" src=\"https:\/\/dengene.com\/staging\/5823\/wp-content\/uploads\/2025\/12\/photo_2025-12-09_12-36-46.jpg\" class=\"attachment-large size-large wp-image-7268\" alt=\"\" srcset=\"https:\/\/dengene.com\/staging\/5823\/wp-content\/uploads\/2025\/12\/photo_2025-12-09_12-36-46.jpg 428w, https:\/\/dengene.com\/staging\/5823\/wp-content\/uploads\/2025\/12\/photo_2025-12-09_12-36-46-300x216.jpg 300w\" sizes=\"(max-width: 428px) 100vw, 428px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-995e863 e-con-full e-flex e-con e-child\" data-id=\"995e863\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8de66d6 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"8de66d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW172066243 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW172066243 BCX0\">ITSM can also be applied by standardizing how changes and maintenance activities are handled across IT systems. Instead of making unplanned changes that risk outages, teams use structured\u00a0<\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW172066243 BCX0\">approval<\/span><span class=\"NormalTextRun SCXW172066243 BCX0\">\u00a0workflows, impact analysis, and scheduled implementations. This reduces service disruptions, improves system stability, and ensures that updates and improvements are delivered safely and predictably.<\/span><\/span><span class=\"EOP SCXW172066243 BCX0\" data-ccp-props=\"{&quot;335559685&quot;:2160,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-516d809 e-con-full e-flex e-con e-parent\" data-id=\"516d809\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-32bcbdc elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"32bcbdc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><span style=\"font-weight: normal\">ServiceNow IT Service Management can be used to automate repetitive IT tasks and enable proactive support. Common requests can be fulfilled automatically through the Service Catalog, while recurring issues are identified through data and reporting. Real-time dashboards help teams monitor performance, spot risks early, and continuously improve services. This allows IT teams to move from reactive firefighting to proactive service management and continuous improvement.  <\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3e4a412 e-grid e-con-boxed e-con e-parent\" data-id=\"3e4a412\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-dad42dc e-con-full e-flex e-con e-child\" data-id=\"dad42dc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-298d07a elementor-widget elementor-widget-heading\" data-id=\"298d07a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><h2 class=\"elementor-heading-title elementor-size-default elementor-inline-editing pen\" data-elementor-setting-key=\"title\" data-pen-placeholder=\"Type Here...\" style=\"line-height: 25px;font-family: Montserrat, sans-serif;font-size: 20px;text-align: center\">\u201cEnable employees to resolve everyday IT issues through a single self-service portal with automated requests, Knowledge Base articles, and virtual assistance.\u201d   <br><\/h2><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9d5019c e-con-full e-flex e-con e-child\" data-id=\"9d5019c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-909d3b2 elementor-widget elementor-widget-heading\" data-id=\"909d3b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><h2 class=\"elementor-heading-title elementor-size-default elementor-inline-editing pen\" data-elementor-setting-key=\"title\" data-pen-placeholder=\"Type Here...\" style=\"line-height: 25px;font-family: Montserrat, sans-serif;font-size: 20px;text-align: center\">\"Give teams a faster way to get IT support with one centralized portal that automates requests, reduces wait times, and improves the employee support experience.\"  <br><\/h2><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9d2c9ad e-flex e-con-boxed e-con e-parent\" data-id=\"9d2c9ad\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0795ad5 elementor-widget elementor-widget-spacer\" data-id=\"0795ad5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a92c614 e-con-full e-flex e-con e-parent\" data-id=\"a92c614\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e909df0 elementor-widget elementor-widget-heading\" data-id=\"e909df0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Insight<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9be04ec e-flex e-con-boxed e-con e-parent\" data-id=\"9be04ec\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-83c2ea9 elementor-grid-2 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-widget elementor-widget-loop-grid\" data-id=\"83c2ea9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;template_id&quot;:&quot;7497&quot;,&quot;columns&quot;:2,&quot;_skin&quot;:&quot;post&quot;,&quot;columns_tablet&quot;:&quot;2&quot;,&quot;columns_mobile&quot;:&quot;1&quot;,&quot;edit_handle_selector&quot;:&quot;[data-elementor-type=\\&quot;loop-item\\&quot;]&quot;,&quot;row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"loop-grid.post\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-loop-container elementor-grid\" role=\"list\">\n\t\t<style id=\"loop-7497\">.elementor-7497 .elementor-element.elementor-element-78b4eed{--display:flex;--flex-direction:column;--container-widget-width:calc( ( 1 - var( --container-widget-flex-grow ) ) * 100% );--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;--align-items:stretch;--overflow:auto;--margin-top:0px;--margin-bottom:0px;--margin-left:45px;--margin-right:0px;}.elementor-7497 .elementor-element.elementor-element-78b4eed.e-con{--flex-grow:0;--flex-shrink:0;}.elementor-7497 .elementor-element.elementor-element-d2378bd img{width:580px;height:275px;object-fit:cover;object-position:center center;opacity:1;border-radius:20px 020px 0px 0px;}.elementor-7497 .elementor-element.elementor-element-d2378bd > .elementor-widget-container{--e-transform-scale:1;}.elementor-7497 .elementor-element.elementor-element-315f4b5{--display:flex;--min-height:118px;--border-radius:0px 0px 020px 020px;--margin-top:-20px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;--padding-top:010px;--padding-bottom:20px;--padding-left:0px;--padding-right:0px;}.elementor-7497 .elementor-element.elementor-element-315f4b5:not(.elementor-motion-effects-element-type-background), .elementor-7497 .elementor-element.elementor-element-315f4b5 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-color:transparent;background-image:linear-gradient(180deg, #6EC1E4 0%, #D5F1FF 0%);}.elementor-7497 .elementor-element.elementor-element-315f4b5.e-con{--flex-grow:0;--flex-shrink:0;}.elementor-7497 .elementor-element.elementor-element-9739767 .elementor-heading-title{font-family:\"Montserrat\", Sans-serif;font-size:19px;font-weight:800;color:var( --e-global-color-astglobalcolor0 );}.elementor-7497 .elementor-element.elementor-element-9739767 > .elementor-widget-container{margin:0px 0px 0px -115px;padding:13px 0px 3px 0px;}.elementor-7497 .elementor-element.elementor-element-9739767{width:var( --container-widget-width, 1000px );max-width:1000px;--container-widget-width:1000px;--container-widget-flex-grow:0;}.elementor-7497 .elementor-element.elementor-element-9739767.elementor-element{--flex-grow:0;--flex-shrink:0;}.elementor-7497 .elementor-element.elementor-element-a5ff4f0 .elementor-icon-list-items:not(.elementor-inline-items) .elementor-icon-list-item:not(:last-child){padding-bottom:calc(28px\/2);}.elementor-7497 .elementor-element.elementor-element-a5ff4f0 .elementor-icon-list-items:not(.elementor-inline-items) .elementor-icon-list-item:not(:first-child){margin-top:calc(28px\/2);}.elementor-7497 .elementor-element.elementor-element-a5ff4f0 .elementor-icon-list-items.elementor-inline-items .elementor-icon-list-item{margin-right:calc(28px\/2);margin-left:calc(28px\/2);}.elementor-7497 .elementor-element.elementor-element-a5ff4f0 .elementor-icon-list-items.elementor-inline-items{margin-right:calc(-28px\/2);margin-left:calc(-28px\/2);}body.rtl .elementor-7497 .elementor-element.elementor-element-a5ff4f0 .elementor-icon-list-items.elementor-inline-items .elementor-icon-list-item:after{left:calc(-28px\/2);}body:not(.rtl) .elementor-7497 .elementor-element.elementor-element-a5ff4f0 .elementor-icon-list-items.elementor-inline-items .elementor-icon-list-item:after{right:calc(-28px\/2);}.elementor-7497 .elementor-element.elementor-element-a5ff4f0 .elementor-icon-list-item:not(:last-child):after{content:\"\";border-color:var( --e-global-color-astglobalcolor0 );}.elementor-7497 .elementor-element.elementor-element-a5ff4f0 .elementor-icon-list-items:not(.elementor-inline-items) .elementor-icon-list-item:not(:last-child):after{border-top-style:solid;border-top-width:2px;}.elementor-7497 .elementor-element.elementor-element-a5ff4f0 .elementor-icon-list-items.elementor-inline-items .elementor-icon-list-item:not(:last-child):after{border-left-style:solid;}.elementor-7497 .elementor-element.elementor-element-a5ff4f0 .elementor-inline-items .elementor-icon-list-item:not(:last-child):after{border-left-width:2px;}.elementor-7497 .elementor-element.elementor-element-a5ff4f0 .elementor-icon-list-icon{width:14px;}.elementor-7497 .elementor-element.elementor-element-a5ff4f0 .elementor-icon-list-icon i{font-size:14px;}.elementor-7497 .elementor-element.elementor-element-a5ff4f0 .elementor-icon-list-icon svg{--e-icon-list-icon-size:14px;}body:not(.rtl) .elementor-7497 .elementor-element.elementor-element-a5ff4f0 .elementor-icon-list-text{padding-left:4px;}body.rtl .elementor-7497 .elementor-element.elementor-element-a5ff4f0 .elementor-icon-list-text{padding-right:4px;}.elementor-7497 .elementor-element.elementor-element-a5ff4f0 .elementor-icon-list-item{font-family:\"Montserrat\", Sans-serif;font-size:12px;font-weight:400;}.elementor-7497 .elementor-element.elementor-element-a5ff4f0 > .elementor-widget-container{margin:-13px -13px 0px -115px;}.elementor-7497 .elementor-element.elementor-element-a5ff4f0{width:100%;max-width:100%;}.elementor-7497 .elementor-element.elementor-element-cfdd5a7 .elementor-widget-container{font-family:\"Montserrat\", Sans-serif;font-size:15px;font-weight:500;line-height:18px;margin-bottom:7px;}.elementor-7497 .elementor-element.elementor-element-cfdd5a7 > .elementor-widget-container{margin:6px 0px 5px -115px;}.elementor-7497 .elementor-element.elementor-element-cfdd5a7{width:100%;max-width:100%;}.elementor-7497 .elementor-element.elementor-element-cfdd5a7.elementor-element{--flex-grow:0;--flex-shrink:0;}.elementor-7497 .elementor-element.elementor-element-831da6a .elementor-heading-title{font-family:\"Montserrat\", Sans-serif;font-size:12px;font-weight:500;}.elementor-7497 .elementor-element.elementor-element-831da6a > .elementor-widget-container{margin:0px 0px 0px -110px;}.elementor-7497 .elementor-element.elementor-element-831da6a{width:100%;max-width:100%;}@media(max-width:1024px){.elementor-7497 .elementor-element.elementor-element-d2378bd img{width:654px;}.elementor-7497 .elementor-element.elementor-element-315f4b5{--margin-top:-20px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-7497 .elementor-element.elementor-element-9739767 > .elementor-widget-container{margin:15px 0px 0px 0px;padding:0px 0px 0px 0px;}.elementor-7497 .elementor-element.elementor-element-9739767{width:var( --container-widget-width, 1000px );max-width:1000px;--container-widget-width:1000px;--container-widget-flex-grow:0;}.elementor-7497 .elementor-element.elementor-element-a5ff4f0 > .elementor-widget-container{margin:-15px 0px 0px 15px;}.elementor-7497 .elementor-element.elementor-element-cfdd5a7 > .elementor-widget-container{margin:0px 0px 0px 15px;}.elementor-7497 .elementor-element.elementor-element-831da6a > .elementor-widget-container{margin:0px 0px 10px 15px;}}@media(min-width:768px){.elementor-7497 .elementor-element.elementor-element-78b4eed{--width:500px;}.elementor-7497 .elementor-element.elementor-element-315f4b5{--content-width:37%;}}@media(max-width:1024px) and (min-width:768px){.elementor-7497 .elementor-element.elementor-element-78b4eed{--width:500px;}.elementor-7497 .elementor-element.elementor-element-315f4b5{--content-width:72%;}}@media(max-width:767px){.elementor-7497 .elementor-element.elementor-element-78b4eed{--margin-top:0px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;}.elementor-7497 .elementor-element.elementor-element-d2378bd img{width:1000px;max-width:96%;object-fit:cover;}.elementor-7497 .elementor-element.elementor-element-315f4b5{--content-width:55%;--margin-top:-20px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;--padding-top:020px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-7497 .elementor-element.elementor-element-9739767 > .elementor-widget-container{margin:0px 0px 0px -50px;padding:0px 0px 0px 0px;}.elementor-7497 .elementor-element.elementor-element-9739767{--container-widget-width:173px;--container-widget-flex-grow:0;width:var( --container-widget-width, 173px );max-width:173px;}.elementor-7497 .elementor-element.elementor-element-a5ff4f0 .elementor-icon-list-items:not(.elementor-inline-items) .elementor-icon-list-item:not(:last-child){padding-bottom:calc(15px\/2);}.elementor-7497 .elementor-element.elementor-element-a5ff4f0 .elementor-icon-list-items:not(.elementor-inline-items) .elementor-icon-list-item:not(:first-child){margin-top:calc(15px\/2);}.elementor-7497 .elementor-element.elementor-element-a5ff4f0 .elementor-icon-list-items.elementor-inline-items .elementor-icon-list-item{margin-right:calc(15px\/2);margin-left:calc(15px\/2);}.elementor-7497 .elementor-element.elementor-element-a5ff4f0 .elementor-icon-list-items.elementor-inline-items{margin-right:calc(-15px\/2);margin-left:calc(-15px\/2);}body.rtl .elementor-7497 .elementor-element.elementor-element-a5ff4f0 .elementor-icon-list-items.elementor-inline-items .elementor-icon-list-item:after{left:calc(-15px\/2);}body:not(.rtl) .elementor-7497 .elementor-element.elementor-element-a5ff4f0 .elementor-icon-list-items.elementor-inline-items .elementor-icon-list-item:after{right:calc(-15px\/2);}.elementor-7497 .elementor-element.elementor-element-a5ff4f0 > .elementor-widget-container{margin:-14px 0px 0px -56px;}.elementor-7497 .elementor-element.elementor-element-cfdd5a7 > .elementor-widget-container{margin:-13px 0px 0px -50px;}.elementor-7497 .elementor-element.elementor-element-cfdd5a7{width:var( --container-widget-width, 309px );max-width:309px;--container-widget-width:309px;--container-widget-flex-grow:0;}.elementor-7497 .elementor-element.elementor-element-831da6a > .elementor-widget-container{margin:0px 0px 7px -39px;}}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"7497\" class=\"elementor elementor-7497 e-loop-item e-loop-item-7507 post-7507 post type-post status-publish format-standard has-post-thumbnail hentry category-insight\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-78b4eed e-con-full e-flex e-con e-parent\" data-id=\"78b4eed\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d2378bd e-transform elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"d2378bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_transform_scale_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/dengene.com\/staging\/5823\/2025\/12\/12\/new-insight-about\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/dengene.com\/staging\/5823\/wp-content\/uploads\/elementor\/thumbs\/MicrosoftTeams-image-10-scaled-r8atk5r0uu2invnox6ljdn473xedzyvzk04dwrk724.jpg\" title=\"MicrosoftTeams-image (10)\" alt=\"MicrosoftTeams-image (10)\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-315f4b5 e-flex e-con-boxed e-con e-child\" data-id=\"315f4b5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9739767 elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"9739767\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">new insight about<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a5ff4f0 elementor-align-left elementor-widget__width-inherit elementor-widget elementor-widget-post-info\" data-id=\"a5ff4f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-6f880fb elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>December 12, 2025<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-ae7be8a elementor-inline-item\" itemprop=\"about\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-terms\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-post-info__terms-list\">\n\t\t\t\t<span class=\"elementor-post-info__terms-list-item\">Insight<\/span>\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cfdd5a7 elementor-widget__width-inherit elementor-widget-mobile__width-initial elementor-widget elementor-widget-theme-post-excerpt\" data-id=\"cfdd5a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-excerpt.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\tnew insight about technology\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-831da6a elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"831da6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/dengene.com\/staging\/5823\/2025\/12\/12\/new-insight-about\/\"><u>Read more<\/u><\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"7497\" class=\"elementor elementor-7497 e-loop-item e-loop-item-4609 post-4609 post type-post status-publish format-standard has-post-thumbnail hentry category-insight\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-78b4eed e-con-full e-flex e-con e-parent\" data-id=\"78b4eed\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d2378bd e-transform elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"d2378bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_transform_scale_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/dengene.com\/staging\/5823\/2023\/08\/12\/coming-soon\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/dengene.com\/staging\/5823\/wp-content\/uploads\/elementor\/thumbs\/SAM_4171-scaled-r8atk4t6o018c9p22o6wt5cqijj0s9s97vgwfhll8c.jpg\" title=\"SAM_4171\" alt=\"SAM_4171\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-315f4b5 e-flex e-con-boxed e-con e-child\" data-id=\"315f4b5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9739767 elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"9739767\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Coming Soon<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a5ff4f0 elementor-align-left elementor-widget__width-inherit elementor-widget elementor-widget-post-info\" data-id=\"a5ff4f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-6f880fb elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>August 12, 2023<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-ae7be8a elementor-inline-item\" itemprop=\"about\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-terms\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-post-info__terms-list\">\n\t\t\t\t<span class=\"elementor-post-info__terms-list-item\">Insight<\/span>\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cfdd5a7 elementor-widget__width-inherit elementor-widget-mobile__width-initial elementor-widget elementor-widget-theme-post-excerpt\" data-id=\"cfdd5a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-excerpt.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p>how dengene transformed the mining sector<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-831da6a elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"831da6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/dengene.com\/staging\/5823\/2023\/08\/12\/coming-soon\/\"><u>Read more<\/u><\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ac5fda2 e-flex e-con-boxed e-con e-parent\" data-id=\"ac5fda2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-69fd22c elementor-widget elementor-widget-button\" data-id=\"69fd22c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Explore more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0bbb79e e-grid e-con-boxed e-con e-parent\" data-id=\"0bbb79e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2cf063c e-con-full e-flex e-con e-child\" data-id=\"2cf063c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-beba9d8 elementor-widget elementor-widget-heading\" data-id=\"beba9d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Contact Us<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3856753 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"3856753\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>rem ipsum dolor sit amet, consectetur<br \/>adipiscing elit. Etiam eu turpis molestie,<br \/>dictum est a, mattis tellus. Sed dignissim,<br \/>metus nec fringilla accumsan,<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-29216dc e-con-full e-flex e-con e-child\" data-id=\"29216dc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8190890 elementor-widget elementor-widget-shortcode\" data-id=\"8190890\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class='fluentform ff-default fluentform_wrapper_5 ffs_default_wrap'><form data-form_id=\"5\" id=\"fluentform_5\" class=\"frm-fluent-form fluent_form_5 ff-el-form-top ff_form_instance_5_1 ff-form-loading ffs_default\" data-form_instance=\"ff_form_instance_5_1\" method=\"POST\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;\">\n                    <legend class=\"ff_screen_reader_title\" style=\"display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;\">new_contact_us<\/legend><input type='hidden' name='__fluent_form_embded_post_id' value='4609' \/><input type=\"hidden\" id=\"_fluentform_5_fluentformnonce\" name=\"_fluentform_5_fluentformnonce\" value=\"a033cf0a4b\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/staging\/5823\/wp-json\/wp\/v2\/pages\/13908\" \/><div data-type=\"name-element\" data-name=\"names\" class=\" ff-field_container ff-name-field-wrapper\" ><div class='ff-t-container'><div class='ff-t-cell '><div class='ff-el-group ff-el-form-top'><div class='ff-el-input--content'><input type=\"text\" name=\"names[first_name]\" id=\"ff_5_names_first_name_\" class=\"ff-el-form-control\" placeholder=\"Your Name\" aria-invalid=\"false\" aria-required=false><\/div><\/div><\/div><\/div><\/div><div class='ff-el-group'><div class='ff-el-input--content'><input type=\"email\" name=\"email_2\" id=\"ff_5_email_2\" class=\"ff-el-form-control\" placeholder=\"Your Email\" data-name=\"email_2\"  aria-invalid=\"false\" aria-required=false><\/div><\/div><div data-type=\"name-element\" data-name=\"names_1\" class=\" ff-field_container ff-name-field-wrapper\" ><div class='ff-t-container'><div class='ff-t-cell '><div class='ff-el-group ff-el-form-top'><div class='ff-el-input--content'><input type=\"text\" name=\"names_1[first_name]\" id=\"ff_5_names_1_first_name_\" class=\"ff-el-form-control\" placeholder=\"Your Phone Number\" aria-invalid=\"false\" aria-required=false><\/div><\/div><\/div><\/div><\/div><div class='ff-el-group'><div class='ff-el-input--content'><textarea aria-required=\"false\" aria-labelledby=\"label_ff_5_description\" name=\"description\" id=\"ff_5_description\" class=\"ff-el-form-control\" placeholder=\"Your Message\" rows=\"9\" cols=\"2\" data-name=\"description\" ><\/textarea><\/div><\/div><div class='ff-el-group ff-text-right ff_submit_btn_wrapper'><button type=\"submit\" class=\"ff-btn ff-btn-submit ff-btn-md ff_btn_style wpf_has_custom_css\"  aria-label=\"Send\">Send<\/button><\/div><\/fieldset><\/form><div id='fluentform_5_errors' class='ff-errors-in-stack ff_form_instance_5_1 ff-form-loading_errors ff_form_instance_5_1_errors'><\/div><\/div>            <script type=\"text\/javascript\">\n                window.fluent_form_ff_form_instance_5_1 = {\"id\":\"5\",\"ajaxUrl\":\"https:\\\/\\\/dengene.com\\\/staging\\\/5823\\\/wp-admin\\\/admin-ajax.php\",\"settings\":{\"layout\":{\"labelPlacement\":\"top\",\"helpMessagePlacement\":\"with_label\",\"errorMessagePlacement\":\"inline\",\"cssClassName\":\"\",\"asteriskPlacement\":\"asterisk-right\"},\"restrictions\":{\"denyEmptySubmission\":{\"enabled\":false}}},\"form_instance\":\"ff_form_instance_5_1\",\"form_id_selector\":\"fluentform_5\",\"rules\":{\"names[first_name]\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true}},\"names[middle_name]\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true}},\"names[last_name]\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true}},\"email_2\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true},\"email\":{\"value\":true,\"message\":\"This field must contain a valid email\",\"global_message\":\"This field must contain a valid email\",\"global\":true}},\"names_1[first_name]\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true}},\"names_1[middle_name]\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true}},\"names_1[last_name]\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true}},\"description\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true}}},\"debounce_time\":300,\"file_upload_settings\":[]};\n                            <\/script>\n            <\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-807e8df e-flex e-con-boxed e-con e-parent\" data-id=\"807e8df\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ee005ef elementor-widget elementor-widget-spacer\" data-id=\"ee005ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>What is IT Service Management ? IT Service Management is the backbone of strong and reliable digital operations in any [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"nf_dc_page":"","_uag_custom_page_level_css":"","site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_themeisle_gutenberg_block_has_review":false,"_kadence_starter_templates_imported_post":false,"footnotes":""},"class_list":["post-13908","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"tp-image-grid":false,"htmega_size_585x295":false,"htmega_size_1170x536":false,"htmega_size_396x360":false,"rpwe-thumbnail":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"Eskedar Anmut","author_link":"https:\/\/dengene.com\/staging\/5823\/author\/eskedaraadengene-com\/"},"uagb_comment_info":0,"uagb_excerpt":"What is IT Service Management ? IT Service Management is the backbone of strong and reliable digital operations in any [&hellip;]","_links":{"self":[{"href":"https:\/\/dengene.com\/staging\/5823\/wp-json\/wp\/v2\/pages\/13908","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dengene.com\/staging\/5823\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dengene.com\/staging\/5823\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dengene.com\/staging\/5823\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/dengene.com\/staging\/5823\/wp-json\/wp\/v2\/comments?post=13908"}],"version-history":[{"count":9,"href":"https:\/\/dengene.com\/staging\/5823\/wp-json\/wp\/v2\/pages\/13908\/revisions"}],"predecessor-version":[{"id":15611,"href":"https:\/\/dengene.com\/staging\/5823\/wp-json\/wp\/v2\/pages\/13908\/revisions\/15611"}],"wp:attachment":[{"href":"https:\/\/dengene.com\/staging\/5823\/wp-json\/wp\/v2\/media?parent=13908"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}