{"id":12953,"date":"2026-01-17T06:34:43","date_gmt":"2026-01-17T06:34:43","guid":{"rendered":"https:\/\/dengene.com\/staging\/5823\/?page_id=12953"},"modified":"2026-10-28T08:15:40","modified_gmt":"2026-10-28T08:15:40","slug":"solution_customer-service-management","status":"publish","type":"page","link":"https:\/\/dengene.com\/staging\/5823\/solution_customer-service-management\/","title":{"rendered":"solution_Customer Service Management"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12953\" class=\"elementor elementor-12953\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4eae4e0 e-con-full e-flex e-con e-parent\" data-id=\"4eae4e0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7166d66 e-con-full elementor-hidden-mobile e-flex e-con e-child\" data-id=\"7166d66\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;position&quot;:&quot;absolute&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b07355 e-transform e-transform elementor-widget elementor-widget-image\" data-id=\"7b07355\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_transform_scale_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1.100000000000000088817841970012523233890533447265625,&quot;sizes&quot;:[]},&quot;_transform_skewX_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_skewX_effect_tablet&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_skewX_effect_mobile&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_skewY_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_skewY_effect_tablet&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_skewY_effect_mobile&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"245\" height=\"45\" src=\"https:\/\/dengene.com\/staging\/5823\/wp-content\/uploads\/2025\/12\/Built-by-1.png\" class=\"attachment-large size-large wp-image-7331\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c293976 elementor-widget elementor-widget-heading\" data-id=\"c293976\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">What is Customer Service Management?<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7d5f9c5 e-con-full e-flex e-con e-child\" data-id=\"7d5f9c5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0af7190 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"0af7190\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">Customer Service Management brings together everything that happens when customers contact an organization and everything that happens behind the scenes to solve their problems. It connects front office teams, such as call centers, help desks, and online support, with\u00a0back office\u00a0teams, such as technical, finance,\u00a0logistics, and operations departments. This connection ensures that customer requests are handled smoothly from start to finish.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">With CSM, all customer questions, complaints, and service requests are captured in one central system. Whether a customer reaches out through email, phone, chat, social media, or a self-service portal, their information and history are stored in one place. This allows support teams to quickly understand the customer\u2019s situation and respond without asking the same questions again.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Customer Service Management also helps organizations become more proactive instead of always reacting to problems. By using automation, alerts, and data insights, teams can\u00a0identify\u00a0potential issues early, inform customers in advance, and\u00a0take action\u00a0before small problems become major complaints. This builds trust and shows customers that the organization cares about their experience.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Transparency is another key benefit of CSM. Customers can track the status of their requests, see expected resolution times, and receive regular updates. Internally, teams can see who is working on each case and what steps have been taken. This reduces confusion, improves teamwork, and speeds up resolution.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">By creating a seamless connection between customer-facing and internal teams, Customer Service Management ensures consistent, reliable, and high-quality service across all digital and assisted channels. It helps organizations deliver faster solutions, improve customer satisfaction, and build long-term loyalty.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67cabd0 elementor-widget elementor-widget-button\" data-id=\"67cabd0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact Us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-560cb175 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"560cb175\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6bad1ee4\" data-id=\"6bad1ee4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-50d04d6e elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"50d04d6e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Your Agile Innovation Hub<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-82aa8da e-con-full e-flex e-con e-parent\" data-id=\"82aa8da\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2642e4e elementor-widget elementor-widget-heading\" data-id=\"2642e4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Why does your Business need CSM?<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-09ce056 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"09ce056\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">Today\u2019s customers expect quick, friendly, and personalized service whenever they contact an organization. They want their questions answered without\u00a0long delays, their problems solved correctly the first time, and their past interactions remembered. They also expect the same\u00a0high level\u00a0of service whether they contact support by phone, email, chat, social media, or self-service portals.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">When customer issues are handled using different and disconnected systems, many problems occur. Information is scattered across tools, emails, and spreadsheets. Support agents cannot see the full history of the customer. Teams waste time searching for details, repeating questions, and transferring cases from one department to another. As a result, issue resolution becomes slow, communication breaks down, and customers become frustrated. Managers also lose visibility\u00a0into\u00a0performance, making it difficult to improve service quality.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Customer Service Management solves this problem by bringing all customer interactions, cases, and workflows into one central platform. From the first inquiry to the final resolution, every step is tracked in one place. Support teams can see the complete customer journey, including past requests, preferences, and\u00a0current status, which helps them provide more personalized and\u00a0accurate\u00a0support.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">With CSM, cases can be automatically routed to the right teams, escalated when needed, and\u00a0monitored\u00a0in real time. Customers receive regular updates and can follow the progress of their requests. Internally, teams can collaborate easily and share information without delays.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">By managing the entire customer journey on a single platform, CSM helps organizations deliver faster, more consistent, and more reliable service. It improves visibility, strengthens customer relationships, and creates a better experience that builds trust and long-term loyalty.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2fdd3cf elementor-widget elementor-widget-spacer\" data-id=\"2fdd3cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9a7ea5a e-con-full e-flex e-con e-parent\" data-id=\"9a7ea5a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f11f85c elementor-widget elementor-widget-heading\" data-id=\"f11f85c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">The Benefits<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dbd65ad elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"dbd65ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW113744337 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW113744337 BCX0\">ServiceNow Customer Workflows for Customer Service Management (CSM) enable organizations to automate and streamline customer service processes, resulting in faster resolution of customer issues, improved service quality, and reduced operational costs. By replacing manual and disconnected workflows with intelligent digital processes, businesses can enhance customer experience, increase agent productivity, and ensure reliable service delivery across the organization.<\/span><\/span><span class=\"EOP SCXW113744337 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9abd162 elementor-widget elementor-widget-heading\" data-id=\"9abd162\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">With ServiceNow Customer Service Management\/customer Workflows You Can<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c4bb8e2 e-grid e-con-boxed e-con e-parent\" data-id=\"c4bb8e2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d6e9503 e-con-full e-flex e-con e-child\" data-id=\"d6e9503\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fe3dd4d elementor-widget elementor-widget-heading\" data-id=\"fe3dd4d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Unified view of customers, cases, and service history <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2e040bc e-con-full e-flex e-con e-child\" data-id=\"2e040bc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b76645f elementor-widget elementor-widget-heading\" data-id=\"b76645f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Faster case resolution through automation and collaboration <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-350733d e-con-full e-flex e-con e-child\" data-id=\"350733d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-df7caad elementor-widget elementor-widget-heading\" data-id=\"df7caad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Improved customer satisfaction and loyalty <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8a8b63b e-con-full e-flex e-con e-child\" data-id=\"8a8b63b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-46edba8 elementor-widget elementor-widget-heading\" data-id=\"46edba8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Reduced operational costs through self-service and deflection <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6bbc967 e-con-full e-transform e-flex e-con e-parent\" data-id=\"6bbc967\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_transform_translateX_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:68,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5519556 elementor-widget elementor-widget-heading\" data-id=\"5519556\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Applications To Implement <\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b2b8fc8 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"b2b8fc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW156106983 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW156106983 BCX0\">How can ServiceNow Customer Service Management support your operations?\u00a0<\/span><span class=\"NormalTextRun SCXW156106983 BCX0\">Let\u2019s<\/span><span class=\"NormalTextRun SCXW156106983 BCX0\">\u00a0look at a few key CSM applications and how they improve customer service and experience.<\/span><\/span><span class=\"EOP SCXW156106983 BCX0\" data-ccp-props=\"{&quot;335559685&quot;:2880}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-264f3a6 elementor-widget elementor-widget-heading\" data-id=\"264f3a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">With ServiceNow Customer Service Management\/customer Workflows You Can<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c76c35 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"9c76c35\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW105530660 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW105530660 BCX0\">CSM can be applied by centralizing all customer interactions into one digital portal where customers\u00a0<\/span><span class=\"NormalTextRun SCXW105530660 BCX0\">submit<\/span><span class=\"NormalTextRun SCXW105530660 BCX0\">\u00a0issues, requests, or feedback. Tickets are automatically categorized, prioritized, and routed to the right support teams. This ensures faster response times, clear ownership of cases, and a consistent support experience for every customer.<\/span><\/span><span class=\"EOP SCXW105530660 BCX0\" data-ccp-props=\"{&quot;335559685&quot;:2880,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5ece8a5 e-con-full e-flex e-con e-parent\" data-id=\"5ece8a5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-d9de4b2 e-con-full e-flex e-con e-child\" data-id=\"d9de4b2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1f22ca9 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"1f22ca9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"428\" height=\"308\" src=\"https:\/\/dengene.com\/staging\/5823\/wp-content\/uploads\/2025\/12\/photo_2025-12-09_12-36-46.jpg\" class=\"attachment-large size-large wp-image-7268\" alt=\"\" srcset=\"https:\/\/dengene.com\/staging\/5823\/wp-content\/uploads\/2025\/12\/photo_2025-12-09_12-36-46.jpg 428w, https:\/\/dengene.com\/staging\/5823\/wp-content\/uploads\/2025\/12\/photo_2025-12-09_12-36-46-300x216.jpg 300w\" sizes=\"(max-width: 428px) 100vw, 428px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-995e863 e-con-full e-flex e-con e-child\" data-id=\"995e863\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8de66d6 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"8de66d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW17106309 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW17106309 BCX0\">Customer Service Management can also be applied by automating repetitive service tasks such as account updates, product inquiries, or subscription changes. Structured workflows and approvals reduce errors, accelerate processing, and improve service reliability, ensuring customers get\u00a0<\/span><span class=\"NormalTextRun SCXW17106309 BCX0\">accurate<\/span><span class=\"NormalTextRun SCXW17106309 BCX0\">\u00a0solutions quickly.<\/span><\/span><span class=\"EOP SCXW17106309 BCX0\" data-ccp-props=\"{&quot;335559685&quot;:2880,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-516d809 e-con-full e-flex e-con e-parent\" data-id=\"516d809\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-32bcbdc elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"32bcbdc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><span style=\"font-weight: normal\">ServiceNow CSM can be used to proactively identify trends and recurring issues through reporting and analytics. Knowledge Base articles, self-service options, and virtual agent chatbots allow customers to solve common problems independently, while support teams focus on higher-value interactions. This moves service from reactive support to proactive customer engagement and continuous experience improvement. <\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3e4a412 e-grid e-con-boxed e-con e-parent\" data-id=\"3e4a412\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-dad42dc e-con-full e-flex e-con e-child\" data-id=\"dad42dc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-298d07a elementor-widget elementor-widget-heading\" data-id=\"298d07a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><h2 class=\"elementor-heading-title elementor-size-default elementor-inline-editing pen\" data-elementor-setting-key=\"title\" data-pen-placeholder=\"Type Here...\" style=\"line-height: 25px;font-family: Montserrat, sans-serif;font-size: 20px;text-align: center\">\u201cEnable customers to resolve common issues and manage their accounts through a unified self-service portal with chatbots, Knowledge Base articles, and community support.\u201d <br><\/h2><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9d5019c e-con-full e-flex e-con e-child\" data-id=\"9d5019c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-909d3b2 elementor-widget elementor-widget-heading\" data-id=\"909d3b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><h2 class=\"elementor-heading-title elementor-size-default elementor-inline-editing pen\" data-elementor-setting-key=\"title\" data-pen-placeholder=\"Type Here...\" style=\"line-height: 25px;font-family: Montserrat, sans-serif;font-size: 20px;text-align: center\">\u201cGive teams a faster way to handle customer requests with automated workflows, reducing wait times and improving overall satisfaction.\u201d <br><\/h2><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9d2c9ad e-flex e-con-boxed e-con e-parent\" data-id=\"9d2c9ad\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0795ad5 elementor-widget elementor-widget-spacer\" data-id=\"0795ad5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a92c614 e-con-full e-flex e-con e-parent\" data-id=\"a92c614\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e909df0 elementor-widget elementor-widget-heading\" data-id=\"e909df0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Insight<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9be04ec e-flex e-con-boxed e-con e-parent\" data-id=\"9be04ec\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-83c2ea9 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.elementor-element.elementor-element-831da6a > .elementor-widget-container{margin:0px 0px 10px 15px;}}@media(min-width:768px){.elementor-7497 .elementor-element.elementor-element-78b4eed{--width:500px;}.elementor-7497 .elementor-element.elementor-element-315f4b5{--content-width:37%;}}@media(max-width:1024px) and (min-width:768px){.elementor-7497 .elementor-element.elementor-element-78b4eed{--width:500px;}.elementor-7497 .elementor-element.elementor-element-315f4b5{--content-width:72%;}}@media(max-width:767px){.elementor-7497 .elementor-element.elementor-element-78b4eed{--margin-top:0px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;}.elementor-7497 .elementor-element.elementor-element-d2378bd img{width:1000px;max-width:96%;object-fit:cover;}.elementor-7497 .elementor-element.elementor-element-315f4b5{--content-width:55%;--margin-top:-20px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;--padding-top:020px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-7497 .elementor-element.elementor-element-9739767 > .elementor-widget-container{margin:0px 0px 0px -50px;padding:0px 0px 0px 0px;}.elementor-7497 .elementor-element.elementor-element-9739767{--container-widget-width:173px;--container-widget-flex-grow:0;width:var( --container-widget-width, 173px );max-width:173px;}.elementor-7497 .elementor-element.elementor-element-a5ff4f0 .elementor-icon-list-items:not(.elementor-inline-items) .elementor-icon-list-item:not(:last-child){padding-bottom:calc(15px\/2);}.elementor-7497 .elementor-element.elementor-element-a5ff4f0 .elementor-icon-list-items:not(.elementor-inline-items) .elementor-icon-list-item:not(:first-child){margin-top:calc(15px\/2);}.elementor-7497 .elementor-element.elementor-element-a5ff4f0 .elementor-icon-list-items.elementor-inline-items .elementor-icon-list-item{margin-right:calc(15px\/2);margin-left:calc(15px\/2);}.elementor-7497 .elementor-element.elementor-element-a5ff4f0 .elementor-icon-list-items.elementor-inline-items{margin-right:calc(-15px\/2);margin-left:calc(-15px\/2);}body.rtl .elementor-7497 .elementor-element.elementor-element-a5ff4f0 .elementor-icon-list-items.elementor-inline-items .elementor-icon-list-item:after{left:calc(-15px\/2);}body:not(.rtl) .elementor-7497 .elementor-element.elementor-element-a5ff4f0 .elementor-icon-list-items.elementor-inline-items .elementor-icon-list-item:after{right:calc(-15px\/2);}.elementor-7497 .elementor-element.elementor-element-a5ff4f0 > .elementor-widget-container{margin:-14px 0px 0px -56px;}.elementor-7497 .elementor-element.elementor-element-cfdd5a7 > .elementor-widget-container{margin:-13px 0px 0px -50px;}.elementor-7497 .elementor-element.elementor-element-cfdd5a7{width:var( --container-widget-width, 309px );max-width:309px;--container-widget-width:309px;--container-widget-flex-grow:0;}.elementor-7497 .elementor-element.elementor-element-831da6a > .elementor-widget-container{margin:0px 0px 7px -39px;}}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"7497\" class=\"elementor elementor-7497 e-loop-item e-loop-item-7507 post-7507 post type-post status-publish format-standard has-post-thumbnail hentry category-insight\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-78b4eed e-con-full e-flex e-con e-parent\" data-id=\"78b4eed\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d2378bd e-transform elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"d2378bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_transform_scale_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/dengene.com\/staging\/5823\/2025\/12\/12\/new-insight-about\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/dengene.com\/staging\/5823\/wp-content\/uploads\/elementor\/thumbs\/MicrosoftTeams-image-10-scaled-r8atk5r0uu2invnox6ljdn473xedzyvzk04dwrk724.jpg\" title=\"MicrosoftTeams-image (10)\" alt=\"MicrosoftTeams-image (10)\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-315f4b5 e-flex e-con-boxed e-con e-child\" data-id=\"315f4b5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9739767 elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"9739767\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">new insight about<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a5ff4f0 elementor-align-left elementor-widget__width-inherit elementor-widget elementor-widget-post-info\" data-id=\"a5ff4f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-6f880fb elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>December 12, 2025<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-ae7be8a elementor-inline-item\" itemprop=\"about\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-terms\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-post-info__terms-list\">\n\t\t\t\t<span class=\"elementor-post-info__terms-list-item\">Insight<\/span>\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cfdd5a7 elementor-widget__width-inherit elementor-widget-mobile__width-initial elementor-widget elementor-widget-theme-post-excerpt\" data-id=\"cfdd5a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-excerpt.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\tnew insight about technology\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-831da6a elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"831da6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/dengene.com\/staging\/5823\/2025\/12\/12\/new-insight-about\/\"><u>Read more<\/u><\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"7497\" class=\"elementor elementor-7497 e-loop-item e-loop-item-4609 post-4609 post type-post status-publish format-standard has-post-thumbnail hentry category-insight\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-78b4eed e-con-full e-flex e-con e-parent\" data-id=\"78b4eed\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d2378bd e-transform elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"d2378bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_transform_scale_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/dengene.com\/staging\/5823\/2023\/08\/12\/coming-soon\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/dengene.com\/staging\/5823\/wp-content\/uploads\/elementor\/thumbs\/SAM_4171-scaled-r8atk4t6o018c9p22o6wt5cqijj0s9s97vgwfhll8c.jpg\" title=\"SAM_4171\" alt=\"SAM_4171\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-315f4b5 e-flex e-con-boxed e-con e-child\" data-id=\"315f4b5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9739767 elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"9739767\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Coming Soon<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a5ff4f0 elementor-align-left elementor-widget__width-inherit elementor-widget elementor-widget-post-info\" data-id=\"a5ff4f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-6f880fb elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>August 12, 2023<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-ae7be8a elementor-inline-item\" itemprop=\"about\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-terms\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-post-info__terms-list\">\n\t\t\t\t<span class=\"elementor-post-info__terms-list-item\">Insight<\/span>\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cfdd5a7 elementor-widget__width-inherit elementor-widget-mobile__width-initial elementor-widget elementor-widget-theme-post-excerpt\" data-id=\"cfdd5a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-excerpt.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p>how dengene transformed the mining sector<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-831da6a elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"831da6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/dengene.com\/staging\/5823\/2023\/08\/12\/coming-soon\/\"><u>Read more<\/u><\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ac5fda2 elementor-hidden-tablet elementor-hidden-mobile e-flex e-con-boxed e-con e-parent\" data-id=\"ac5fda2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-69fd22c elementor-widget elementor-widget-button\" data-id=\"69fd22c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Explore more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0bbb79e e-grid e-con-boxed e-con e-parent\" data-id=\"0bbb79e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2cf063c e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"2cf063c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-beba9d8 elementor-widget elementor-widget-heading\" data-id=\"beba9d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Contact Us<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3856753 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"3856753\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>rem ipsum dolor sit amet, consectetur<br \/>adipiscing elit. Etiam eu turpis molestie,<br \/>dictum est a, mattis tellus. Sed dignissim,<br \/>metus nec fringilla accumsan,<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-29216dc e-con-full e-flex e-con e-child\" data-id=\"29216dc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8190890 elementor-widget elementor-widget-shortcode\" data-id=\"8190890\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class='fluentform ff-default fluentform_wrapper_5 ffs_default_wrap'><form data-form_id=\"5\" id=\"fluentform_5\" class=\"frm-fluent-form fluent_form_5 ff-el-form-top ff_form_instance_5_1 ff-form-loading ffs_default\" data-form_instance=\"ff_form_instance_5_1\" method=\"POST\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;\">\n                    <legend class=\"ff_screen_reader_title\" style=\"display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;\">new_contact_us<\/legend><input type='hidden' name='__fluent_form_embded_post_id' value='4609' \/><input type=\"hidden\" id=\"_fluentform_5_fluentformnonce\" name=\"_fluentform_5_fluentformnonce\" value=\"a033cf0a4b\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/staging\/5823\/wp-json\/wp\/v2\/pages\/12953\" \/><div data-type=\"name-element\" data-name=\"names\" class=\" ff-field_container ff-name-field-wrapper\" ><div class='ff-t-container'><div class='ff-t-cell '><div class='ff-el-group ff-el-form-top'><div class='ff-el-input--content'><input type=\"text\" name=\"names[first_name]\" id=\"ff_5_names_first_name_\" class=\"ff-el-form-control\" placeholder=\"Your Name\" aria-invalid=\"false\" aria-required=false><\/div><\/div><\/div><\/div><\/div><div class='ff-el-group'><div class='ff-el-input--content'><input type=\"email\" name=\"email_2\" id=\"ff_5_email_2\" class=\"ff-el-form-control\" placeholder=\"Your Email\" data-name=\"email_2\"  aria-invalid=\"false\" aria-required=false><\/div><\/div><div data-type=\"name-element\" data-name=\"names_1\" class=\" ff-field_container ff-name-field-wrapper\" ><div class='ff-t-container'><div class='ff-t-cell '><div class='ff-el-group ff-el-form-top'><div class='ff-el-input--content'><input type=\"text\" name=\"names_1[first_name]\" id=\"ff_5_names_1_first_name_\" class=\"ff-el-form-control\" placeholder=\"Your Phone Number\" aria-invalid=\"false\" aria-required=false><\/div><\/div><\/div><\/div><\/div><div class='ff-el-group'><div class='ff-el-input--content'><textarea aria-required=\"false\" aria-labelledby=\"label_ff_5_description\" name=\"description\" id=\"ff_5_description\" class=\"ff-el-form-control\" placeholder=\"Your Message\" rows=\"9\" cols=\"2\" data-name=\"description\" ><\/textarea><\/div><\/div><div class='ff-el-group ff-text-right ff_submit_btn_wrapper'><button type=\"submit\" class=\"ff-btn ff-btn-submit ff-btn-md ff_btn_style wpf_has_custom_css\"  aria-label=\"Send\">Send<\/button><\/div><\/fieldset><\/form><div id='fluentform_5_errors' class='ff-errors-in-stack ff_form_instance_5_1 ff-form-loading_errors ff_form_instance_5_1_errors'><\/div><\/div>            <script type=\"text\/javascript\">\n                window.fluent_form_ff_form_instance_5_1 = {\"id\":\"5\",\"ajaxUrl\":\"https:\\\/\\\/dengene.com\\\/staging\\\/5823\\\/wp-admin\\\/admin-ajax.php\",\"settings\":{\"layout\":{\"labelPlacement\":\"top\",\"helpMessagePlacement\":\"with_label\",\"errorMessagePlacement\":\"inline\",\"cssClassName\":\"\",\"asteriskPlacement\":\"asterisk-right\"},\"restrictions\":{\"denyEmptySubmission\":{\"enabled\":false}}},\"form_instance\":\"ff_form_instance_5_1\",\"form_id_selector\":\"fluentform_5\",\"rules\":{\"names[first_name]\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true}},\"names[middle_name]\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true}},\"names[last_name]\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true}},\"email_2\":{\"required\":{\"value\":false,\"message\":\"This field is 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<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-807e8df e-flex e-con-boxed e-con e-parent\" data-id=\"807e8df\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ee005ef elementor-widget elementor-widget-spacer\" data-id=\"ee005ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>What is Customer Service Management? 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